The program is called Starry Night Pro. It uses OpenGL to render the graphics for a more realistic view. This is my problem:
I upgraded my hard drives to Serial ATA (because of an IDE drive failure, I wanted to change). With the exception with the hard drive, all other hardware and drivers are exactly the same in both instances - pre and post serial ATA. Since then, I have not been able to run this program.
I have tried all sorts of troubleshooting methods: limited start ups, driver changes to the video card, reinstallations, shifting PCI locations of the SATA card, all with no luck. I even tracked down an IDE drive and removed the SATA drives and cards with the same result - no ability to run this program.
When the program starts up a second time after a freeze, the program automatically turns off OpenGL, but the program still freezes. I have yet to actually run the program.
I downloaded some video benchmark software to run just to see if my video card is OK, and running the benchmark was no problem. I even ran the “dxdiag” to check my DirectX drivers and those were OK too.
I am at a loss. The folks at Starry Night software are stumped. I am concerned there may be a problem with my video card, but there is no way to know for sure unless I buy a new card - I do not want to do that yet unless I know for sure that my card is the problem.
Some questions:
- Is there a way to test OpenGL only?
- Is there a chance that during my driver downloads, the video card itself was somehow affected (the BIOS)?
- If so, is there a way to update the BIOS on the card?
- Are there any other very obscure troubleshooting tip I can try?
As an FYI - I do have the SandraSoft Suite of testing software, and every test I ran passes with flying colors. However, I believe SandraSoft has no way to test OpenGL.
My equipment:
- Asus P4T533-C mainboard
- PNY nVidia Quadro 750XL video
- Pentium 3.06GHz with H.T. enabled
- Dual Seagate SATA drives
- Adaptec 1210SA SATA card
- Soundblaster Augigy 2 Platinum sound card
- Samsung RDRAM - 1GB