BSOD in Pro/Engineer with FireGL 2 card

[jrodriguez]

We have seen the following BSOD on a number of motherboards when running Pro/Engineer.

STOP 0x5A CRITICAL_SERVICE_FAILED.

The occurance is apparently random.

The hardware is as follows:

FireGL2 graphics card (several driver
versions including 2070 (current))

PIII 1GHz ASUS CUV4X-E

Windows NT Workstation 4.0 SP6a.

There seems to be little information on this
STOP message in the MS knowledge base. Has
anyone encountered this bug code before in
Pro/E or other OpenGL app? Any suggestions
for remedies?

Thanks for any information

[ET3D]

You could try going to www.firegl.com (http://www.firegl.com) and using one of the tech support numbers posted there, but I'm not very hopeful that you'll get much help, since as I understand it FireGL is not in a transition state between Diamond (SonicCube and ATI). And neither Diamond nor ATI are known for their responsive tech support.

There are a lot of sws that are showing this BSOD. Pro-E is only one example but I've other examples with the Powershape Delcam sw and think3, altair, etc.
For some of those applications seems the latest version 2088 solved the problem but it's not the case for all.
In any case sometimes this case is only due to bad installation sequences (chipset driver, video driver, etc.)